> **DABS Strange \(NA\) said:**
Still can't play a game, since Friday the 7th. I load into the game fine, but about every 40-50 seconds, I disconnect and get a "Attempting to Reconnect" message that pops up. After about 20-30 seconds of that, I connect again and everything is fine. I don't have Avast or AVG; but I've ran Avastclear.exe about 9 times just to be certain. I saw the notification, so I figured that must be the problem. I saw the post that stated if we were still having issues, to seek further help from Avast. So this morning I spent an hour on the phone with an Avast Support Technician, and they confirmed (through an app that gives them control of my computer) I don't have Avast or AVG on my computer. They were just as confused as I was, as to why I was calling them about a problem with Riot's game. They were willing to try and solve the issue, for a service charge of $80. Considering I don't have their programs, I couldn't justify taking this option. My internet is not the problem, during the disconnects Spotify, twitch and youtube all run fine in the background. My PS4 is playing Netflix fine and I can download things on my computer, but I can't keep a constant connection on League. The client works fine, I can voice/text chat, but can't even stay in a custom game 2 minutes without getting the "Attempting to Reconnect" message. In addition to removing Avast/AVG (which again, I never had) I've disabled all firewalls and virus protections I have (Windows Defender), I re-installed League, I've called my internet provider (Spectrum), and I've even wiped my entire computer clean (both apps and personal files) and when I rebooted my computer, the very first app I installed was League. Even with a fresh computer, with only League on it, I still have the same issue. I've scoured this forum for help, the only answer I see are the disable Avast/AVG or add League to exceptions. Neither of those solutions work for me. I submitted a ticket on the 10th? Got one response telling me to disable Avast/AVG or add League to exceptions (sounds familiar...) and the next was an extremely generic and almost insulting "Did you try unplugging your modem?". My latest response has my log from the HRT, hopefully that will give some information as to what is happening. Sorry for the rant, but I honestly feel like I've done _**EVERYTHING**_ I can do to solve this, while Riot is just blaming another company that their game doesn't work. Also doesn't help that I was demoted a rank from this issue when they first started to happen on Friday, and none of my friends that play are having this issue.
Wifi or wired? Also, have you ever run a trace route to see if there's network node problems somewhere from your house to our servers?