The Good, The Bad, and the League: 1/22 - 2/3

The Good, The Bad, and the League: 1/22 - 2/3 *Preamble* _Your semi-weekly dose of server problem-os, NA League news, and other! _ 2020 has started! We’ve got LCS about to start, LoR is soon to enter open beta, Sett is punching an awful lot of things, and everyone loves giant Mechs. **Follow-Ups:** * **Mac voice still not working properly** Bug grouped with other Mac bugs. More .plist fun (No progress since last check). **Ongoing** * **Server Transfers Disabled** Transfers are disabled until the next platform downtime (likely 10.3), in order to install additional logging and diagnostic tools to improve transfers in the long run. * **None** **Server Stuff: ** * **Gifting center shows empty buttons instead of friend names(1/24, ~7 hours)** Player reports reach the NOC that there are blank buttons in the gifting center, where friend names should be. NOC is able to reproduce the issue, and gifting is disabled while engineering teams fix the problem. A hotfix rolls out and gifting is enabled again on all Riot regions. * **Riot Status translations not present for champion disables(1/25, ~50minutes)** NOC notices that the ticker updates do not contain all required translations needed for a variety of languages. The missing languages are added into the standard responses needed for most problems by the localization team. * **Sign on problems prevent login(1/27, ~32 minutes)** Automated alerting notifies the NOC that sign in problems reach problematic levels. Investigation starts with a triage team, and engineers begin to dig into sign ons. Before much headway could be made, sign ons recover on their own. No discernable root cause is found. * **Page bug cause champ select failures(1/28, ~402 minutes)** NOC is notified that there’s a bug with one stat hook into champion select. Investigation shows that the bug also causes champion select to fail, preventing players from playing. The stat hookup is disabled until the back code can be fixed. The code is fixed several hours later, and the stat hookup is re-enabled. * **Issues with stats page during champ select(1/29, ~36 hours)** The NOC is again notified that there’s a new bug with stats during champ select. In response, stats are disabled for champ select again until a code fix can solve the problem. The problem is solved with a back-end code update the following day. * **Change to backend session cause players to disconnect(1/31, ~10 minutes)** NOC is notified by automated alerting that CCU (concurrent users) is dipping at alarming rates. NOC pages associated teams, but before teams can start to triage possible issues, CCU starts to recover. Post-problem investigation points to a backend change that caused a brief spike in disconnects. **Game Stuff: ** * **Potential Sylas bug results in Sylas being disabled in ranked(1/25, ~2 days)** NOC is notified of a Sylas bug. Repro efforts are able to remake it, and the call is made to disable Sylas in ranked games on all shards. Messaging is posted, and teams work to create a hotfix to fix Sylas. Several days later, a micropatch rolls out, fixing the bug with Sylas, and he is reenabled in Ranked in order to steal many many many many many more spells. * **Jhin able to have infinite 4th shots without reloading(1/30, ~16 hours)** NOC is notified that players can report firing infinite 4th shots with Jhin. Repro steps find a way to reproduce the issue, and the need for a disable is evaluated by a Producer. The call is made to not disable, but hotfix the problem before it becomes popular. The hotfix rolls out and the issue can’t be reproduced again. _Morgageddon_

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hey, there a bug can you check out, please. https://matchhistory.na.leagueoflegends.com/en/#match-details/NA1/3286522124/243220202?tab=overview. for some odd reason everyone had wrong runes. please fix
Just had the same issue. Was stuck playing Aery Yasuo, lol
THE BAD: ME, AND SEEMINGLY THE ENTIRE FUCKING WORLD, LOSING LP (NOT HAVING A LOSS PREVENTED XD!) BECAUSE OF A BUG THAT FORCED US TO USE RUNES THAT WE DID NOT PICK.
Riot still not saying anything about the game breaking bug xD XDXD No idea if I can queue or not, didnt get loss prevented for everyone having the wrong runes say literally something Riot
When are all the bugs fixed?
Server transfers are still down lol
The runes issue yesterday stemmed from a developer update to back end systems, which had the unfortunate side effect of preventing rune changes. Once noticed, engineers fixed the issue. This'll be on the next GBL, since it happened yesterday.
Hello Riot Morgageddon. I wanted to know if there was an update regarding to transfer issues that we've been having for the past few weeks. You mentioned in your previous posts that it should've been up when patch 10.3 was deployed but sadly the problem still persists. I and many of my friend would like to know if there are any updates to be expected or an approximation of when it may be up and running. Thanks!
> **Riot Morgageddon \(NA\) said:** The runes issue yesterday stemmed from a developer update to back end systems, which had the unfortunate side effect of preventing rune changes. Once noticed, engineers fixed the issue. This'll be on the next GBL, since it happened yesterday. Let me know when they fix them back to pre-runes reforged era.
> **mTvSiDDarnell \(NA\) said:** Hello Riot Morgageddon. I wanted to know if there was an update regarding to transfer issues that we've been having for the past few weeks. You mentioned in your previous posts that it should've been up when patch 10.3 was deployed but sadly the problem still persists. I and many of my friend would like to know if there are any updates to be expected or an approximation of when it may be up and running. Thanks! @Riot Morgageddon please, give us a proper answer, there has to be a dev out there that knows how to do "logging".
Please just enable server transfers
> **RézZZ \(EUW\) said:** @Riot Morgageddon please, give us a proper answer, there has to be a dev out there that knows how to do "logging". Unless I'm mistaken, server transfers are currently up no? They weren't going to be enabled as soon as 10.3 was rolled out; they had to verify a few things before flipping a switch...
> **Riot Morgageddon \(NA\) said:** Unless I'm mistaken, server transfers are currently up no? They weren't going to be enabled as soon as 10.3 was rolled out; they had to verify a few things before flipping a switch... Are we going to get an explanation for why you guys screwed up the boards and we now have to bookmark conversations to have any hope of following them?
> **free2toplay \(NA\) said:** hey, there a bug can you check out, please. https://matchhistory.na.leagueoflegends.com/en/#match-details/NA1/3286522124/243220202?tab=overview. for some odd reason everyone had wrong runes. please fix Yep - I had this happen in a **Ranked** (Flex) game as well. Everyone on both teams had the incorrect runes. :( It sure made for an interesting game.
Imagine calling yourselves professional devs and programmers and no knowing how to fix a simple Mac mic issue. its a conditional block that has terminal ask you if this application can use mic permissions. what a joke truly.
I don't understand what happened to the client lol. I am constantly getting disocnnected from chat after about the 3rd try to get league open and it actually does. When I am done with a game it wants me to recconect, and I have to force close the client, then try two or three times to get it to open again. My internet is fine and my laptop runs this game at 150 fps so its not me. It has seriously gotten so bad that I think I just need a break lol. The Sixth Circle of Hell is losing a salty game to have the client crash about 5 times before you can play again while not being able to chat and constantly having your runes changed back. {{item:3073}} Put out a video or something when you guys fix it :D
Fix the boards. There's downvote bots spamming everything. 90% of the "hot" page is from a fucking week ago. DO SOMETHING you incompetent mods.
Why are the boards not mentioned in 'the bad'. You have to do freakin mental gymnastics to find notifications, everything gets downvote spammed, there still is no LOR section yet TFT got one, and so does MECHS VS MINIONS! Come on! Talk to somone at riot WHO CAN FIX THIS MESS PLEASE
there is no good

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